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About
Aurac
Our
Billingshurst shops front section |
Aurac
Television was founded in 1980 to provide a high
quality AV sales and repairs service to
Billingshurst and the surrounding areas,
including Horsham, Pulborough, West Chiltington,
Ifold, Cranleigh, Wisborough Green, Petworth,
Slinfold, Loxwood, Barns Green, Cowfold,
Ashington and many others.
The company was started by Mike
Russell, who still runs the company today, and he
has since been joined by his two sons Robert and
Graham who have both taken very active roles in
the business.
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Everyone at Aurac prides themselves on the
level of service offered, and all staff undertake regular
training to keep up to date with the latest products and
technologies to help you find the right product. We are
fully equipped to offer a complete delivery and
installation service by our own staff, where we will
deliver a product, connect it to any other equipment you
have, assemble any stands or furniture purchased at the
same time, install it, make sure everything is set up so
that it meets its full potential, give an instruction on
how to use the equipment and we will even take away all
the packaging and your old equipment. This level of
service is included in the price for most of our
televisions and packages. We are also fully set up to
wall mount televisions and speakers; this is normally
charged for on a job by job basis so please give us a
call to arrange a quote.
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Mike
and Rob on an installation |
Billingshursts
Home Cinema Section |
After sales care is a priority at
Aurac. If a problem does crop up we try to make
sure it is dealt with as quickly as possible so
that you can continue to use and enjoy your
equipment. Something worth thinking about when
you are looking to purchase a new piece of
equipment is what if something goes wrong with
it, what if something silly happens like you off
tune the television or someone presses the wrong
buttons and things stop working? Will the company
come out, and if they do how much do they charge?
We currently have no call out charge or
inspection fee for equipment we have supplied,
and whilst we are able to sort out a lot of
problems over the phone if we do need to call out
for 'finger trouble' you get a couple free during
the first year if you need them, and after that
they are charged at a much lower rate compared to
people who have purchased equipment elsewhere,
and compared to what other companies are charging
their customers.
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Aurac has existed
since 1980 in one of the most competitive industries
around by offering a high level of service and quality
products. We have never had a huge advertising budget,
and by far the biggest reason people come to us for the
first time is word of mouth, the sort of personal
recommendations money can't buy.
We always ask that if you are happy with our
products and the service please tell everyone you know.
If you think there are improvements to be made, if you
are unhappy for any reason or if you simply have a
suggestion to make then please let us know by getting in
touch any of the ways listed on our contact page or by
coming into the shop.
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| At Aurac we are committed to our customers,
and are continually looking at ways to improve our
service and the products we offer. As we move further
into the 21st Century we are seeing new products emerge
such as digital television and radio, surround sound
amplifiers with more and more features, high definition,
music systems that connect to your computer network that
allow you to access your stored music files, artificial
surround sound systems, super slim televisions, video on
demand systems and many more. One thing you can be
assured of is that at Aurac we will be following all the
new products, getting trained and will be able to give
the same high level of service we always have done. |
We stock
hundreds of accessories |
| In February 2008 we opened our second store
in Piries Place, Horsham. We aim to deliver the same
level of great service and top products at this new
location, just on a larger scale! The new store has a
dedicated home cinema surround sound area, and a much
larger floor area, so will allow us to display more
products and bigger screens. Why not come and see us? |
Where
to find us:
We can be
found at 33 High Street, Billingshurst, RH14 9PP, just opposite
the entrance to Jengers Mead (where there is parking) and at 4
Piries Place in Horsham, RH12 1EH, where there is a large car
park.
To see a map of where we are please click
here for
Billingshurst, or click
here for
Horsham.
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